A Code of Conduct is a guide for how people must behave in a certain place. This Code of Conduct outlines the rules for how to behave when you go to the Colchester-East Hants Public Library (the Library) or use its services.
Everyone can use and enjoy the Library. We ask for your support in making sure that visitors and staff feel safe and respected when they are at the Library.
The Library is committed to fairness and nobody is allowed to treat people differently due to their identity. If someone thinks that the actions of a library staff member or volunteer are biased, they can report it anonymously using the form below.
The Colchester-East Hants Public Library (the Library) recognizes that oppression exists in our world. We stand with the communities affected by it and commit to challenging oppressive systems.
The purpose of this document is to outline the rules and procedures of the Colchester-East Hants Public Library’s (the Library’s) Borrow by Mail service. This service lets people who live in Colchester or East Hants get library items delivered to them in the mail.
The purpose of this policy is to tell the public about how the Library develops its collection and about how it cares for the collection it already has. The Library’s collection supports its vision to empower, enrich, and inspire its communities.
The Library recognizes the right of any person to make a complaint about the inclusion of material in the Library’s collection. If a person does not agree with an item in the library collection, they can fill out a Request for Reconsideration of Library Material form online or in person at their local library.
The Colchester-East Hants Public Library (the Library) values lifelong learning and helps learners in the community by proctoring exams. This policy tells you about standards for this service and the roles of library staff and students.
The Colchester-East Hants Public Library has an Interlibrary Loan (ILL) service. We call it the ILL service in this document. The ILL service lets people borrow items from other libraries when they need to.
The purpose of this document is to outline the rules of the ILL service and how it works.
The Colchester-East Hants Public Library (the Library) provides Internet and technology for people to use. The Library gives this service for free to help people discover, learn, and enjoy.
This policy tells you about how you can use the Internet and technology in the Library.
Library Delivery Service lets group settings like nursing homes and other care homes in Colchester and East Hants get free deliveries of items from the Library. The purpose of this document is to outline the rules of the Library Delivery Service and to give information about how the Colchester-East Hants Public Library provides this service.
The Colchester-East Hants Public Library has meeting rooms that are available to the community. The purpose of this document is to outline how people can use library meeting rooms.
The Library works hard to protect your privacy. You can visit our branches or explore our website without giving any personal information about yourself.
Sometimes, the Library does need personal information to let you use its services, such as access to collections, programs and events, notifications, websites, and mobile apps. This policy explains how the Library uses personal information and protects personal information under its control.
The purpose of this document is to give information about the many programs available at the Colchester-East Hants Public Library and the guidelines used to choose and create programs.
The Colchester-East Hants Public Library (the Library) is committed to maintaining a value-neutral and welcoming environment. We believe that people have the right to work in or use the Library with minimal advertising, selling, and soliciting.
This policy limits advertising, selling, and collecting donations in the Library.
The Colchester-East Hants Public Library (the Library) provides information about community activities and events. We do this by sharing things like posters, brochures, community newspapers, and magazines.
This policy tells you where and how the Library shares community information.
The Library uses social media to connect with the community. It lets us welcome everyone to discover, create, and share ideas and experiences. We use social media to promote and answer questions about our programs and services. This policy tells you about the rules for library staff and the public when they use the Library’s social media accounts.
Intellectual freedom means that everyone has the right to their own opinion and to access information and ideas from all points of view without restriction.
The Colchester-East Hants Public Library (the Library) believes that intellectual freedom is an essential human right. We support the principles in the Canadian Federation of Library Associations’ Statement on Intellectual Freedom. You can read more about that here: Statement on Intellectual Freedom and Libraries.
The Colchester-East Hants Public Library (the Library) offers space for local artists and artisans to show work that reflects the diverse cultures of the community. The space is provided free of charge. The Library wants to encourage individual expression and let visitors take part in the creative life of their community.
This policy describes when, where, and how the Library provides this space for exhibits.
The Library balances people’s right to privacy and security. The Truro branch uses video cameras as well as staff efforts to keep the Library safe and welcoming for all.
The Freedom of Information and Protection of Privacy Act (FOIPOP Act) and the Municipal Government Act (MGA) say what the Library may do in collecting, using and sharing personal information, including recordings captured by the video surveillance system.
This policy tells you how the Library uses video cameras, also called video surveillance. It says what the Library does with the recordings it collects and how the Library balances your privacy rights with the security benefits of using video surveillance.
At the Colchester-East Hants Public Library (CEHPL), we know how important Volunteers are to our community. They share their experiences, knowledge, and time with the people at the Library. They help Library staff with programs and services. The Library is pleased to offer the chance for members of the public to volunteer with us.
The purpose of this policy is to outline the role of Volunteers within the Library, the types of duties Volunteers do, and guidelines for how to manage Volunteers at the Library.
The Colchester-East Hants Public Library (the Library) welcomes youth of all ages. Parents or guardians are responsible for the behaviour and safety of their youth at the Library. This policy outlines the responsibilities for making sure youth are safe at the Library.